You must return this product using your license code or order number and dated receipt. What should I do?ĭO NOT file another Form IL-1040. Satisfaction Guarantee/ 60-Day Money Back Guarantee: If youre not completely satisfied with TurboTax Desktop, go to within 60 days of purchase and follow the process listed to submit a refund request. I received a Return Correction Notice (RCN). TurboTax Online and CD/Download Contact us by phone Free and paid users of TurboTax Online and CD/download products can get in touch with customer support by calling 1-88. Learn more about filing Form IL-1040-X on MyTax Illinois. What is the TurboTax phone number SOLVED by TurboTax 8800 Updated July 12, 2022. If you discover that you made an error or forgot to include income, withholding, or another credit on your original return, you must file Form IL-1040-X, Amended Individual Income Tax Return. The current waiting time for a phone call is 116 minutes, with an average of 89 minutes. Unfortunately, TurboTax customer service is one of the hardest to get to via phone.
For other concerns, you can also call 1-80. Made an error, forgot something, or need to amend? TurboTax doesn't have a customer service email address. You can check the status of your refund here: Submitting multiple original returns will cause processing delays. If you do not have an account, you may create one by choosing "Sign Up" in the Login box at MyTax Illinois and following the instructions.ĭO NOT mail a copy of your return.
If you would like to file your IL-1040 through MyTax Illinois, you must file using your My Tax Illinois account. Important Notice for MyTax Illinois users – The option to file Form IL-1040, Illinois Individual Income Tax Return, without having a MyTax Illinois account (non-login option) is no longer available.
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